What steps should I take if an employee is flagged with mental health concerns?

The Site Pandemic Response (SPR) app includes a mental health check for workers, but what steps should employers take if flags are raised from this check?

The global Coronavirus (COVID-19) pandemic is putting a lot of strain on everyone which can lead to mental health concerns like anxiety and depression.

Workers in the field can become nervous about their exposure to the virus, which is why we built the SPR app to help minimise contact with potentially infected co-workers, contractors and customers.

But pressure is still being felt by most people due to a number of concerns like:

  • An uncertain economic and financial future
  • Juggling work and caring for loved ones
  • Educating children
  • Concerns about elderly parents and other loved ones and;
  • Strains being put on relationships because of all of the pressures involved

If a worker is flagged with potentially having mental health concerns by the SMP app, there are several steps a manager can take.

First of all, it is important to dive deeper into the concerns and determine if the worker is low, medium or high range.

Mental Health advocates and non-profit organisation Beyond Blue has outlined a series of questions that employers can ask their staff member to determine that range.



Professor Ronald C Kessler of the Department of Health Care Policy, Harvard Medical School is thanked for the use of research on the K10 funded by US Public Health Service Grants RO1 MH46376, R01 MH52861, RO1 MH49098, and K05 MH00507 and by the John D and Catherine T MacArthur Foundation Network on Successful Midlife Development (Gilbert Brim, Director).

Direct your worker to that questionnaire (by clicking the image above) and it will return a score that will place them into the low, medium or high bracket.

It will also determine the best course of action which can include measures like counselling (which can be conducted online, through video chat services and over the telephone) and other support programs.

These checks are vital in these testing times and we should never assume a worker is OK just because they are putting on a brave face.

Show you care and extend a supportive hand and we can all get through this together.